Custom printed clothing orders are non-refundable. Please be sure to order the right size. Garments are refundable if there is a manufacturers defect. If there is an issue with your order we will be happy to come to a resolution. You will need send us an email to firstname.lastname@example.org that includes pictures of the item, your invoice number and a description of the issue. Please notify us immediately so we may expedite the process. Your satisfaction is very important to us.
Art print orders are refundable within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note - Art of the Age does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. Please feel free to contact us at email@example.com for information.
Pet portraits by Ellen Eschwege orders have a 24 hour cancellation period. If you change your mind, just let me know and I will be happy to issue a refund of your deposit. I do guarantee the artwork. However, please bear in mind that when I receive an order I will begin working on it and there are material costs to me involved. I love doing these and I hope that you will love your portrait.
Jewelry may be returned within 7 days of your receiving it. These are handmade items that I care about, and I hope that you will love wearing them for years to come. I want you to be happy with your purchase.
You should receive your order within 3-4 weeks. Please be aware that if you order multiple items they may arrive separately.
Shipping is generally done through via USPS, depending on where the item originates.
Worldwide shipping is available but remember that you are responsible for all customs costs. Additional shipping charges will be applied as required on an individual basis, this meaning once I know the actual shipping charges for the items to your location, you will be charged appropriately.